Recommendation Letters

Dear Margaret,

I am happy to answer the questions you gave us last week on why Dr. Beck and I decided to work with Practice Leadership as we establish our new practice.

Early in the process of planning our new practice, Dr. Beck and I recognized the need to look for an outside source to help correctly set the foundation for Clear Creek Dentistry, right from the beginning.  Rather than wait until we had developed poor practice habits and systems, we decided to invest in the future of our practice by finding the “right coach” to teach us how to create an enjoyable and successful place to treat our patients.

I have spoken with colleagues that feel dentists should be smart enough to figure out how to run a dental practice.   I have thought a lot about this view and, though I do believe that we have the capacity to learn and are smart enough to run a successful practice, I don’t want to make all of the mistakes that I would if I did this on my own.  The most successful and talented athletes have a coach that observes and meticulously critiques their performance.  The coach has a different vantage point and perspective that is impossible for the athlete to have.  As players we can’t see what we look like while we are in the middle of the game or see what all the other players are doing because we are too close to the action.  This is why I wanted to search for the best coach to help our practice grow faster and more effectively while concurrently helping our patients. 

The timing of Clear Creek Dentistry’s grand opening was remarkable.  It was on the eve of a financial crisis that we saw our first patient in our new building.  This did not dissuade us from our search to find a program to help us in our practice.  If anything, the crisis reinforced our resolve to seek for the best training to help us smoothly move through the next couple of years without fear of financial trouble.  After significant research and hands-on trial, we discovered Practice Leadership.  We have found that our business is growing and not just weathering the economic downturn.  There is great peace of mind and confidence in knowing that we are doing our best.  We have received effective, applicable, and appropriate coaching.  Everything, from consulting with our patients to managing the accounts receivable more efficiently, has played a part in our early success.  Dr. Beck and I have never regretted the investment we have made in working with Practice Leadership.  They have helped us as the doctor-leaders develop confidence in ourselves.  This is felt by our team, and, in turn, this confidence is transferred to our patients, counteracting the prevalent lack of confidence related to the current financial crisis.  Dr. Beck and I feel this is one of the intangible benefits that we have received from PL.